Our Salon appointment management software is designed to streamline the scheduling process, optimize staff availability, and improve the overall customer experience for salons. Below are key features of salon appointment management software:

1. Appointment Scheduling

• Recurring Appointments: Enables your staff to book recurring appointments (e.g., weekly, monthly) for regular treatments.
• Customizable Time Slots: Adjust time slots for different services based on the type of treatment (e.g., haircuts, facials, massages).
• Service & Staff Availability: Our Calendar shows the availability of each staff member for the date that is currently being viewed.

2. Automated Reminders & Notifications

• Appointment Confirmations: Send automated confirmation emails or SMS messages clients for any future date.
• Appointment Reminders: Automatically send reminders via email, or SMS to clients before their scheduled appointment.

3. Client Management

• Client Profiles: Maintain a detailed database of client profiles, including contact information, booking history, preferences, and service notes.
• History Tracking: Keep a record of previous appointments, services provided, and client preferences for personalized service.
• Birthday & Anniversary Tracking: Allows you to send messages to your clients for their upcoming birthdays or anniversaries to offer personalized discounts or offers.

4. Staff Management

• Employee Scheduling: Manage staff availability, create weekly schedules, and allow employees to set their own hours.
• Skill-Based Assignments: Assign appointments to staff based on their expertise and availability (e.g., specific stylists for haircuts or specific massage therapists).
• Commission Tracking: Track staff commissions for services performed, based on pre-set rules.
• Employee Performance Tracking: Monitor the performance of staff members through customer feedback and appointment completion metrics.

5. Calendar Management

• Unified Calendar: View and manage all appointments in a single, easy-to-read calendar interface.
• Drag-and-Drop Rescheduling: Reschedule appointments with drag-and-drop functionality, making calendar adjustments simple and quick.
• Color-Coded Service & Staff Views: Assign colors for different services or staff members for easy visual distinction on the calendar.

6. Reporting & Analytics

• Appointment Reports: Generate detailed reports on appointment volume, cancellation rates, and no-shows.
• Revenue & Financial Reports: Track revenue from services, product sales.
• Employee Performance Reports: Analyze staff performance based on booked appointments, service delivery, and client satisfaction.
• Client Retention Analytics: Track repeat clients and identify trends in booking behavior.

7. Marketing & Promotion Tools

• Automated Marketing Campaigns: Send automated marketing emails or SMS to clients for promotions, seasonal offers, or new services.
• Discount Codes & Offers: Create and manage promotional codes for discounts on services or products, encouraging new bookings or repeat visits.

8. Security & Data Protection

• Role-Based Access Control: Limit access to sensitive information based on employee roles (e.g., front desk, managers, or stylists).
• Data Encryption: Ensure all client and transaction data is encrypted for privacy and security.